Peak Insight
by Sam Deckert, Principal Consultant & Founder of Peak Insight | Click here to watch[...]
Peak Insight is pleased to announce it has officially renewed its Cisco Webex Contact Center[...]
At Peak Insight, we’re excited to announce that Topic Analytics for Webex Contact Center is[...]
Artificial Intelligence (AI) is no longer a futuristic concept; it’s a present-day reality reshaping industries[...]
Cisco Webex Contact Center has been recognised as a Leader in the IDC MarketScape: Worldwide[...]
At a recent analyst event, two standout features of Webex Contact Center were highlighted that[...]
Customer expectations are sky-high; therefore, running an efficient, cloud-based contact centre solution is not just[...]
In an effort to meet Australia’s growing need for aged care facilities, providers are constantly[...]
In the current on-again, off-again lockdown environment, the ways in which customers interact with businesses[...]
Improve employee experience for your team. There are many posts on Single Sign-On (SSO) the[...]
Endorsed to enable clients to deliver personalised, proactive service and a seamlessly connected customer experience.[...]
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